PRIVACY POLICY

We appreciate your interest in our website and in “Casa Isla Tropical.” We place a high value on privacy and data protection. This Privacy Policy applies to the publisher of this website: Christian Theo Klunder (“Controller”). In general, use of this website is possible without providing any personal data. However, if a data subject wishes to use special services via our website, the processing of personal data may be required. Where such processing is required and no statutory legal basis exists, we will generally obtain the data subject’s consent. The processing of personal data—such as name, address, email address, or telephone number—shall be carried out in accordance with the EU General Data Protection Regulation (“GDPR”) and the applicable national data protection laws. This Privacy Policy is intended to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process, and to inform data subjects of their rights. The Controller has implemented appropriate technical and organizational measures to protect personal data processed through this website. Nevertheless, internet-based data transmissions may have security vulnerabilities, and absolute protection cannot be guaranteed. For this reason, data subjects may also provide personal data to us via alternative means, for example by telephone.

1. Definitions

This Privacy Policy is based on the terminology used by the European legislator when adopting the GDPR. Our Privacy Policy is intended to be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we explain the terminology used below. In this Privacy Policy, we use, among others, the following terms:

1) Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2) Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the Controller.

3) Processing

Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

4) Restriction of processing

Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.

5) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

6) Pseudonymization

Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

7) Controller

Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or Member State law, the Controller—or the specific criteria for its designation—may be provided for by Union law or Member State law.

8) Processor

Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the Controller.

9) Recipient

Recipient means a natural or legal person, public authority, agency, or another body to which personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union law or Member State law shall not be regarded as recipients.

10) Third party

Third party means a natural or legal person, public authority, agency, or body other than the data subject, the Controller, the Processor, and persons who, under the direct authority of the Controller or Processor, are authorized to process personal data.

11) Consent

Consent means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which the data subject, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to them.

2. Name and address of the Controller

The Controller within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union, and other provisions of a data protection nature is: Publisher: Christian Theo Klunder Address: Nassauerallee 70, 47533 Kleve, Germany Tel.: +49 176 21699854 Email: info@casaislatropical.com Website: www.casaislatropical.com

3. Cookies

Our website uses cookies. Cookies are text files that are stored on a computer system via an internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string that enables websites and servers to associate the cookie with the specific browser in which the cookie is stored. This allows visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID. Through the use of cookies, we can provide users of this website with more user-friendly services that would not be possible without cookie settings. By means of a cookie, the information and offers on our website can be optimized in the user’s interest. Cookies also enable us to recognize users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to re-enter access data each time they visit, because this is handled by the website and the cookie stored on the user’s computer system. Another example is the cookie used for a shopping cart in an online store: the online store remembers the items a customer has placed in the virtual shopping cart via a cookie. When you access our website, you will be informed about the use of cookies for analytics purposes and your consent will be obtained for the processing of personal data used in this context. In this context, we also refer to this Privacy Policy. The legal basis for processing personal data using technically necessary cookies is Art. 6(1)(f) GDPR. The data subject can, at any time, prevent the setting of cookies by our website by means of a corresponding browser setting and thereby permanently object to the setting of cookies. In addition, cookies that have already been set may be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables cookies in the browser used, not all functions of our website may be fully usable.

4. Collection of general data and information

Each time the website is accessed by a data subject or an automated system, the website collects a series of general data and information. Such general data and information is stored in the server log files. The following may be collected: (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the subpages accessed on our website, (5) the date and time of access, (6) an internet protocol (IP) address, (7) the internet service provider of the accessing system, and (8) other similar data and information used for security purposes in the event of attacks on our IT systems. When using such general data and information, the Controller does not draw any conclusions about the data subject. Rather, this information is required in order to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as advertising for it, (3) ensure the long-term functionality of our IT systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. The Controller therefore analyzes anonymously collected data and information statistically and also with the goal of increasing data protection and data security in order to ensure an optimal level of protection for personal data processed by us. Anonymous data from the server log files is stored separately from all personal data provided by a data subject. In addition, where the relevant users have expressly permitted it and in compliance with applicable data protection laws, the following personal data may also be collected: users’ first and last name; users’ email address; place of residence information (ZIP code, etc.); and telephone number. Processing of personal data is carried out based on our legitimate interest in fulfilling our contractually agreed services and optimizing our online offering. You can also visit this website without providing any information about your person. However, to improve our online offering, we store your access data to this website (without personal reference). Such access data includes, for example, the file you requested or the name of your internet provider. By anonymizing the data, it is not possible to draw conclusions about your person. Not affected by this are the user’s IP address or other data that enables the allocation of data to a user. Such data is not stored together with other personal data of the user.

5. SSL/TLS encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL/TLS) via HTTPS.

6. Contact options via the website

This website contains information required by law that enables rapid electronic contact with the publisher and direct communication with us, including a general email address. If a data subject contacts the Controller by email or via a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis to the Controller will be stored for purposes of processing the inquiry or contacting the data subject. This personal data will not be disclosed to third parties.

7. Routine deletion and blocking of personal data

The Controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or where this is provided for by the European legislator or another legislator in laws or regulations to which the Controller is subject. If the purpose of storage ceases to apply, or if a retention period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with statutory requirements. In any event, personal data will be deleted after a maximum retention period of: 2 years.

8. Rights of the data subject

1) Right of confirmation Each data subject has the right granted by the European legislator to obtain from the Controller confirmation as to whether or not personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they may contact the Controller at any time.

2) Right of access Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the Controller, at any time and free of charge, information about the personal data stored about them and a copy of such information. In addition, the European legislator has granted data subjects access to the following information:

• the purposes of the processing
• the categories of personal data processed
• the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
• the existence of the right to request rectification or erasure of personal data concerning them, or restriction of processing by the Controller, or to object to such processing
• the existence of the right to lodge a complaint with a supervisory authority
• where the personal data is not collected from the data subject: any available information as to its source
• the existence of automated decision-making, including profiling, referred to in Art. 22(1) and (4) GDPR and—at least in those cases—meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information as to whether personal data is transferred to a third country or to an international organization. Where this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right of access, they may contact the Controller at any time.

3) Right to rectification Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain, without undue delay, the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, they may contact the Controller at any time.

4) Right to erasure (“right to be forgotten”) Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the Controller the erasure of personal data concerning them without undue delay, where one of the following grounds applies and to the extent processing is not required:

• The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
• The data subject withdraws consent on which the processing is based pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, and where there is no other legal ground for the processing.
• The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
• The personal data has been processed unlawfully.
• The personal data must be erased for compliance with a legal obligation in Union law or the law of the Member State to which the Controller is subject.
• The personal data has been collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR.

If one of the above grounds applies and a data subject wishes to request the erasure of personal data stored by the Controller, they may contact the Controller at any time. The Controller will ensure that the erasure request is complied with without undue delay. Where the Controller has made personal data public and is obliged pursuant to Art. 17(1) GDPR to erase such personal data, the Controller, taking account of available technology and the cost of implementation, will take reasonable measures, including technical measures, to inform other controllers processing the published personal data that the data subject has requested erasure by such controllers of any links to, or copies or replications of, that personal data, to the extent processing is not required. The Controller will take the necessary steps on a case-by-case basis.

5) Right to restriction of processing Each data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the Controller restriction of processing where one of the following applies: the accuracy of the personal data is contested by the data subject, for a period enabling the Controller to verify the accuracy of the personal data; the processing is unlawful and the data subject opposes the erasure of the personal data and requests restriction of its use instead; the Controller no longer needs the personal data for the purposes of processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims; or the data subject has objected to processing pursuant to Art. 21(1) GDPR pending the verification whether the legitimate grounds of the Controller override those of the data subject. If one of the above conditions is met and a data subject wishes to request restriction of personal data stored by the Controller, they may contact the Controller at any time. The Controller will arrange the restriction of processing.

6) Right to data portability Each data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which was provided by the data subject to a controller, in a structured, commonly used, and machine-readable format. The data subject also has the right to transmit those data to another controller without hindrance from the controller to which the personal data was provided, where the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, or on a contract pursuant to Art. 6(1)(b) GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, in exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others. To assert the right to data portability, the data subject may contact the Controller at any time.

7) Right to object Each data subject affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time, to the processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions. The Controller will no longer process the personal data in the event of an objection, unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. If the Controller processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Controller to the processing for direct marketing purposes, the Controller will no longer process the personal data for these purposes. In addition, the data subject has the right, on grounds relating to their particular situation, to object to processing of personal data concerning them by the Controller for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. To exercise the right to object, the data subject may contact the Controller directly. The data subject is also free, in the context of the use of information society services and notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

8) Automated individual decision-making, including profiling Each data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a controller; or (2) is authorized by Union law or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or (3) is based on the data subject’s explicit consent. If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a controller, or (2) is based on the data subject’s explicit consent, the Controller will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision. If a data subject wishes to exercise rights relating to automated decision-making, they may contact the Controller at any time.

9) Right to withdraw consent under data protection law Each data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time. If a data subject wishes to exercise the right to withdraw consent, they may contact the Controller at any time.

9. Payment method

1) PayPal: The Controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option to process virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address; therefore, there is no traditional account number. PayPal enables online payments to third parties and also the receipt of payments. PayPal also performs trustee functions and offers buyer protection services. The European operating company of PayPal is PayPal (Europe) S.à r.l. & Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. If the data subject selects “PayPal” as the payment option during the ordering process in our online store, data of the data subject will be transmitted to PayPal automatically. By selecting this payment option, the data subject consents to the transfer of personal data necessary for payment processing. The personal data transmitted to PayPal typically includes first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. Personal data related to the respective order is also necessary to process the purchase contract. The transfer of data serves the purpose of payment processing and fraud prevention. The Controller will transmit personal data to PayPal in particular where there is a legitimate interest in the transfer. The personal data exchanged between PayPal and the Controller may be transmitted by PayPal to credit agencies. This transfer serves the purpose of identity and creditworthiness checks. PayPal may disclose personal data to affiliated companies and service providers or subcontractors to the extent necessary to fulfill contractual obligations or to process data on its behalf. The data subject has the option to revoke consent to the handling of personal data at any time with PayPal. A revocation does not affect personal data that must necessarily be processed, used, or transmitted for (contractual) payment processing. PayPal’s applicable privacy policy is available at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

10. Google Ads (formerly AdWords)

Our website uses Google conversion tracking. If you reached our website via an ad placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that can be used to personally identify users. If you do not wish to participate in tracking, you may refuse the setting of the required cookie—for example via a browser setting that generally disables the automatic setting of cookies or configures your browser to block cookies from the domain “googleleadservices.com”. Please note that you must not delete the opt-out cookies as long as you do not want measurement data recorded. If you delete all cookies in your browser, you must set the respective opt-out cookie again.

11. Google Remarketing

This website uses the remarketing function of Google Inc. This function is used to present interest-based ads to website visitors within Google’s advertising network. A so-called “cookie” is stored in the website visitor’s browser, enabling the visitor to be recognized when they visit websites that are part of Google’s advertising network. On these sites, the visitor may be presented with ads related to content that the visitor previously viewed on websites using Google’s remarketing function. According to Google, no personal data is collected in this process. If you nevertheless do not wish to use Google’s remarketing function, you can generally deactivate it by adjusting the settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

12. Legal basis for processing

Art. 6(1)(a) GDPR serves as our legal basis for processing operations for which we obtain consent for a specific processing purpose. If processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, for processing operations necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6(1)(b) GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries regarding our products or services. If the Controller is subject to a legal obligation which requires the processing of personal data—for example to fulfill tax obligations—processing is based on Art. 6(1)(c) GDPR. In rare cases, processing of personal data may be necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data, or other vital information had to be disclosed to a physician, hospital, or other third parties. In that case, processing would be based on Art. 6(1)(d) GDPR. Finally, processing operations may be based on Art. 6(1)(f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require protection of personal data. Such processing operations are permitted in particular because they have been expressly mentioned by the European legislator. The legislator considered that a legitimate interest could be assumed if the data subject is a customer of the Controller (Recital 47, sentence 2 GDPR).

13. Legitimate interests pursued by the Controller or a third party

Where the processing of personal data is based on Art. 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all of our publishers.

14. Period for which personal data is stored

The criteria for the duration of the storage of personal data is the respective statutory retention period. After the retention period expires, the corresponding data is routinely deleted, provided it is no longer necessary for contract performance or contract initiation.

15. Statutory or contractual requirements to provide personal data; necessity for concluding a contract; obligation to provide personal data

possible consequences of failure to provide personal data We inform you that the provision of personal data is in part required by law (e.g., tax regulations) or may also result from contractual provisions (e.g., information about the contracting party). In some cases, it may be necessary for a contract to be concluded that a data subject provides us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data where the Controller concludes a contract with them. Failure to provide the personal data would mean that the contract could not be concluded with the data subject. Before providing personal data, the data subject must contact the Controller. The Controller will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract, whether it is necessary for concluding a contract, whether there is an obligation to provide the personal data, and what consequences would result from failure to provide the personal data.

16. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy so that it always complies with current legal requirements or to implement changes to our services in this Privacy Policy, for example when introducing new services. The new Privacy Policy will then apply to your subsequent visit.

17. Existence of automated decision-making

As a responsible publisher, we do not use automated decision-making or profiling.